Refund Policy

1. When we do refund

Write to bluebeltfit@gmail.com within 14 days of purchase and we will give a full refund if:

• you were charged twice for the same product by mistake;
• you never received access to the files; or
• the files are damaged or cannot be opened, and we cannot send you a working copy.

2. When we do not refund

• You changed your mind after receiving the files.
• You did not use the program or did not get the result you hoped for.
• You bought the wrong product but have already accessed it.

3. Customers in the EU and UK

Normally you have a 14-day right of withdrawal. At checkout you ask us to give you immediate access to the digital content and confirm that you therefore lose this right once access is provided. This confirmation is part of accepting our Terms at checkout.

4. How refunds are paid

Approved refunds go back to the original payment method through our payment platform. Your bank may take 5 to 10 business days to show it. Access to the programs ends when a refund is issued.

5. Please contact us first

If anything is wrong, email bluebeltfit@gmail.com before opening a dispute with your bank. Most problems can be solved within a day.